Help
Shipping & Delivery
Everything about how your order gets to you. Short version: free shipping above ₹1,999, dispatch within 1–2 business days, and delivery in 2–4 business days to metros.
Charges
| Order value | Shipping charge | Dispatch |
|---|---|---|
| ₹1,999 and above | Free | 1–2 business days |
| Below ₹1,999 | ₹116.82 (incl. GST) | 1–2 business days |
Delivery time
2–4 business days to metro cities and 4–7 business days to the rest of India, counted from dispatch. Remote pin codes can take a little longer.
Where we ship
Across India, to every pin code our courier partners serve. We don't ship internationally yet.
Tracking
You'll get a tracking link by email the moment your order is handed to the courier. It's also on your order page.
Payment
Cards, UPI, net banking and wallets, all through Razorpay's secure checkout. We don't offer cash on delivery.
Order changes
Need to change an address or cancel? Email info@devventuresinc.com before the order is marked Shipped and we'll sort it out.
Delays
Public holidays, weather and courier backlogs happen. If your order is sitting still for more than 48 hours, write to us and we'll chase it.
Missed delivery
The courier attempts delivery up to three times and usually calls first. After three failed attempts the parcel returns to us and we'll contact you to reship or refund.
Item unavailable
In the rare case stock runs out after you've paid, we'll tell you straight away and refund that item in full within 5–7 business days.
Cancellations
You can cancel an order at any point before it is dispatched — email info@devventuresinc.com with your order number and we'll cancel it and refund you in full within 5–7 business days. Once an order is marked Shipped we can no longer recall it from the courier.
Damaged, faulty or incorrect items
We don't accept change-of-mind returns or exchanges, so please check the measurements on the product page before ordering — every listing carries the garment's own chest, length, shoulder and sleeve measurements, and we're happy to help you pick a size before you buy.
What we will always put right is our own mistake. If your order arrives damaged, has a manufacturing defect, or isn't what you ordered, here's what to do:
- 01Photograph the parcel and the garment before removing tags or washing anything.
- 02Email info@devventuresinc.com within 48 hours of delivery with the photos and your order number.
- 03We'll confirm within one business day and arrange a pickup at our cost.
- 04You'll get a replacement, or a full refund including shipping, within 5–7 business days of the item reaching us.
Slight variation in colour, weave and texture between pieces is normal in naturally dyed, small-batch fabric and isn't treated as a defect.
Question about your order?
Send us the order number and we'll look it up. We answer every email within one business day.